Awards | Center for Plain Language

ClearMark Awards

(for best plain language documents and web sites)

Grand Prize ClearMark Winner Best of 160 entries!

HealthWise
Conversation on Dealing with Low Back Pain

Best Private Website

Winner: Aetna
Health and Wellness
No other finalists

Best Public Website: Winners and Finalists

Winners (joint):

City of Gresham, Oregon
City of Gresham web site

Department of Health and Human Services, ODPHP
Quick Guide to Healthy Living

Other finalists:

Energy Information Administration
Energy Explained

Federal Trade Commission
Web-based Financial Privacy Notice

Health and Human Services, Assistant Secretary of Public Affairs, Web Communications Division
FoodSafety.gov

National Cancer Institute
Adolescents and Young Adults with Cancer Portal

North Carolina Department of Health and Human Services
North Carolina Vital Records Web site

Washington State Department of Licensing
Online Driver License Renewal

Original document: non-profit

Winner: Healthwise
Conversation on dealing with lower back pain
Other finalist: Group Health Cooperative
Exercise to help you manage your diabetes

Original document: private

Winner: Aetna
Health Literacy Newsletter
Other finalists: Health Dialog
Living Tobacco Free Toolkit

Original document: public

Winner: Interagency Working Group
Model Financial Privacy Notice
Other finalists:

Bureau of Labor Statistics
Getting Started – Occupational Outlook Quarterly

Bureau of Labor Statistics
Grab Bag – Occupational Outlook Quarterly

Bureau of Labor Statistics
Large Occupations with Higher-than-Median Wages – Occupational Outlook Quarterly

Bureau of Labor Statistics
Metrology Careers: Jobs for Good Measure – Occupational Outlook Quarterly

Bureau of Labor Statistics
You’re a What? Solar Photovoltaic

Center for Substance Abuse Treatment Knowledge Application Program Medication-Assisted Treatment for Opioid Addiction

Department of Veterans Affairs, Office of Research and Development
VA Research Currents

Federal Aviation Administration, Flights Standards Service
Safety assurance System Calendar

Health and Human Services, Office on Women’s Health
Early-Stage Breast Cancer Treatment: A Patient and Doctor Dialogue

Health and Human Services, Office on Women’s Health
Depression During and After Pregnancy

National Cancer Institute
NCI’s Cancer Treatment Side Effect Sheets for Patients and Providers

National Cancer Institute
When your Brother or Sister has Cancer – A Guide for Teens

National Institute on Aging
Caring for a Person with Alzheimer’s Disease

National Institute on Aging
Older Adults and Alcohol

National Institute of Allergy and Infectious Diseases
NAIAID Career Opportunities
NAIAID - inserts

Revised documents

Note: The revised document category required entries to have both before
and after versions. Judges evaluated not just the quality of the
final document, but also the quality of improvement.

Revised document: non-profit

Winner: Group Health Cooperative
Before: Informed Consent for Surgery or Invasive Procedure
After: Informed Consent for Surgery or Invasive Procedure

Other finalists:

AARP Financial
Before: Code of Ethics
After: Code of Ethics

American Speech Language Hearing Association
Before: Building Your Child’s Listening, Talking, Reading and Writing Skills
After: Building Your Child’s Skills (K-2nd)
After: Building Your Child’s Skills (3rd-5th)

American Speech Language Hearing Association
Before: Cognitive-Communications Problems following Right Hemisphere Stroke
After: Thinking and Behavior Problems from Stroke

Revised document: private

Winner: First Choice Power
Before: First Choice Power Customer Bill Redesign
After: First Choice Power Customer Bill Redesign

Other finalists:

Aetna
Before: Disease management – Invitation Letter
After: Disease management – Invitation Letter

Health Dialog
Before: Variable Chronic Condition – Mailer and Inserts
After: Variable Chronic Condition – Mailer and Inserts

Periscope UnitedHealth Group
Before: Medicare Advisor
After: Medicare Advisor

Revised document: public

Winner: Washington State Department of Labor and Industries
Before: Plain Talk for Public Records – Revised Confirmation Letters
After: Plain Talk for Public Records – Revised Confirmation Letters

Other finalists:

Department of Veterans Affairs, Insurance Service
Before: Free Financial Counseling Service Brochure
After: Free Financial Counseling Service Brochure

Health Outcomes Sciences and Saint Luke’s Hospital of Kansas City
Before: Consent for Coronary Angiography
After: Consent for Coronary Angiography

Los Angeles County, Internal Services Department
Before: Los Angeles County Model Contract Remodeled
After: Los Angeles County Model Contract Remodeled

National Cancer Institute
Before: Eating Hints: Before, During and After Cancer Treatment
After: Eating Hints: Before, During and After Cancer Treatment

Office of the Minnesota Secretary of State
Before: Absentee Ballot Instructions for Unregistered Voters
After: Absentee Ballot Instructions for Unregistered Voters

Washington State Department of Labor and Industries
Before: Instruction Cards Help Businesses Late with Payments
After: Instruction Cards Help Businesses Late with Payments

Washington State Department of Licensing
Before: Vehicle Registration Renewal Notices
After: Vehicle Registration Renewal Notices

ClearMark and WonderMark Awards

ClearMark Awards

Revised documents

WonderMark Awards

More about the Center for Plain Language Awards