Barbra Kingsley, Ph.D. is a Partner with the Kleimann Communication Group in Washington, DC. Dr. Kingsley has 18 years of experience as an award-winning information designer. She has developed plain language documents for such government agencies as the Department of Health and Human Services, the Internal Revenue Service, and the Consumer Financial Protection Bureau. Her work has won awards from the Society for Technical Communication, the Center for Plain Language, and the National Association of Government Communicators.
In addition, Dr. Kingsley has extensive experience field-testing documents with end users. This testing assesses how well typical people can understand, navigate, and use information for the desired outcomes. She also creates hands-on training that conveys how to use the principles of plain language in everyday projects.
She has served as a judge for several plain language competitions around the world, including the distinguished WriteMark New Zealand Plain English Awards and the Center for Plain Language’s ClearMark Awards.