In 2016, the Partnership for Public Service requested that we analyze how six federal agencies use plain language to improve customer service. We reviewed the following six agencies as part of a Partnership for Public Service pilot program: Department of Health and Human Services – Centers for Medicare and Medicaid Services Department of Education – […]
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Contact Us
General Inquiries:info@centerforplainlanguage.org Invoices and Payments:Email us at info@centerforplainlanguage.org to request the address Media Contact:press@centerforplainlanguage.org Questions about the ClearMark Awards?info@centerforplainlanguage.org Mailing Address:21 East Main StreetRichmond, VA 23219
Volunteer
Volunteers are the backbone of the Center. We couldn’t do the work we do without you. Current skills needed include: Copywriting and editing (creating original short-form and long-form content) Event planning (coordinating in-person and virtual events) Publicity (graphic design, marketing,and media relations) Plain language expertise (judging entries for the ClearMark Awards and Federal Report Card) […]
Donate to the Center
The Center for Plain Language advocates for the use of plain language. We help organizations such as government agencies, nonprofits, and private companies who want to communicate more effectively. Your donation helps support programs such as the ClearMark Awards and the Federal Plain Language Report Card. Your donation is tax deductible to the extent allowed […]
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History
In the mid-1990s, a group of federal Plain Language advocates met monthly in Washington, DC. We called ourselves PEN – the Plain English Network. In 2000, we changed the name to PLAIN – the Plain Language Action and Information Network. And PLAIN still exists today. However, some PLAIN members knew we also needed a different […]