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We help government agencies and businesses
write clear and understandable communication.
Plain Language Tools
What is Plain Language?
Communication with clear wording, structure, and design for the intended audience to easily:
- find what they need
- understand what they find
- use that information
From our blog
Clear Language, Fair Justice: Simplifying Debt Processes in Minnesota
At the urging of Ian Lewenstein, a Center for Plain Language Board Member, the Center helped support a medical-debt bill in the Minnesota Legislature. The bill—passed in May—addressed the harmful impact of medical debt on people’s lives.
What is readability and why should content editors care about it?
For an organization, going digital with its communication often reduces cost. Self-service, chatbots, and FAQ sections are increasingly popular to reduce face-to-face or phone interactions.
Adapting to experts
When it comes to plain language, every subject matter expert has an opinion. They may worry the methods oversimplify their work and will lower their professional reputation. Or they may feel the word choices are less precise or too general and will cause doubt about their research results.