
What is Plain Language?
Communication with clear wording, structure, and design for the intended audience to easily:
- find what they need
- understand what they find
- use that information
Mystified by mumbo jumbo?
We help government agencies and businesses
write clear and understandable communication.
Plain Language Tools
From our blog
Building and sustaining a culture of plain language – Food and Drug Administration
Making public information clear How we knew we needed a plain language program Way back in 1998, Vice President Gore signed a memo setting up expectations that information from the
Save time and money: best practices to build and sustain a plain language program
We know that sinking feeling when we read a confusing email or business letter. We scan the wall of words and ask ourselves, ‘why should I care, what does this mean to me, and what am I supposed to do with this information?’
Building and sustaining a culture of plain language – Hennepin County, Minnesota
Making information less complex and more concise How we knew we needed a plain language program In 2010, most of our day-to-day communications with county residents were lengthy, overly complex,