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How to get started with the first international Plain Language Standard
June 27, 2023, 12-1:30 p.m. EDT
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From our blog
Building and sustaining a culture of plain language – Social Security Tribunal of Canada
Since 2018 we have introduced a lot of changes to make our legal process more accessible. Building a culture of plain language was one of them. It cost us very little, but has made a big difference in how ordinary people use our service. In terms of cost versus benefit, it has been a massive bargain.
Making Citizenship and Immigration Plain
In 2006, I was working as a writer-editor in the regulatory shop of U.S. Citizenship and Immigration Services, the agency responsible for providing legal immigration benefits and services. Any one of our regulations could affect thousands to millions of people, many of whom didn’t speak English as a first language. So we had to get the language right.
A look back at the extraordinary 2020 competition for a ClearMark
2020 was an unusual and challenging year in the history of the ClearMarks. Everyone’s focus was on creating new plain language materials to meet pressing needs—and, in turn, to celebrate those materials and their important impact on their audiences – we opened a separate COVID-19 category.