“Summary of Benefits and Coverage” brings clarity to health plan
At last, consumers will have a “Summary of Benefits and Coverage” as a standardized, plain language tool to understand their health plans. Under a rule
No more 10-4: Police codes switched to Plain Language
Maryland is the latest state to eliminate the 10-codes in favor of using plain language to make it easier to communicate during emergencies and with
The power of words
The power of words to change how people hear a message. Change your words. Change your world. This short film is from a web content
Plain language = more than words
This article on the role of pictures in health literacy underscores the fact that plain language is about more than just the words we use
Center for Plain Language board members win awards
We don’t usually post information about our individual board members, but two recent awards merit mention. The Center and its members are so proud of
Why blame the patient?
by Joanne Locke On March 1, the Washington Post published an article by Sandra Boodman’s on the need for clear health communication: “When Understanding is