Blog

Rules? Or just suggestions?

Ah. Those pesky rules. If everyone would simply follow them, all would be well.

It’s not that easy, is it? But why not? Because context matters. For example, plenty of people reading this are thinking, “What kind of expert are you? You’re not even writing proper sentences! ‘Ah.’ isn’t a sentence! ‘Those pesky rules.’ isn’t a sentence! How can you hold yourself out as an expert if you don’t even follow the most basic rules of writing?”

But others will agree that ignoring the basic rules was perfectly justified in that first paragraph. Ignoring the rules shapes the style—it adds a certain tone or even personality. And if we can’t play with tone, style, and personality in a blog, where can we?

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Questions from Plain Language students

In 2012, with the support of a Legal Services Corporation grant, LawNY (Legal Aid of Western New York) and Transcend (a language services company) offered a 10-week interactive online course, Plain Language Seminar for Lawyers. 

Twenty lawyers from court systems and legal aid agencies across the nation signed up to learn more about plain language and to receive individual guidance with their active drafting projects.

Here are some of the questions posed during this class.

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Why “active” voice is better than “passive”

Once a month, I take my daughters, 9 and 13, to get donuts at Yum-Yums on a Friday night. We pick a dozen favorites and then go home to watch a movie while we each enjoy one donut as our treat. (They’re huge!) Then I put my girls to bed. And they know they can have a donut for breakfast the next morning.

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March Grammar Madness: Commas Win in an Upset!

It’s March Grammar Madness at Healthwise. We’re mad about clear communication—and isn’t that the primary purpose of grammar?

So, just like the hoops fans who get into the college basketball spirit, we celebrated National Grammar Day (March 4) with a bracket. It’s all about sustaining the commitment to plain language—and scoring points with employees.

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Love and plain language

I love my wife. I tell her so several times a day. When we wake up, on the phone, when we get home from work, before we drift off to sleep. The day just doesn’t feel complete without it.

On Valentine’s Day, however, we won’t do anything special. No office deliveries of long-stemmed red roses. No Hallmark greeting card with ready-made sentiments to express what I am (apparently) incapable of expressing on my own. And no making reservations at a hoity-toity restaurant weeks in advance to dine on an overpriced prix fixe menu.

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Building a plain language culture in the US Government

I’ve spent the last few months working on the 2014 Federal Plain Language Report Card. The Report Card evaluates whether U.S. Federal Departments comply with the Plain Writing Act of 2010. This year we also analyzed writing samples against best practices for both writing and information design.

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Writing for dollars

I work at a science-based regulatory agency. It can be tough to sell plain language to people who have graduate degrees in an area that I’m not a specialist in. The fact that I’m working with government scientists can make the pitch even harder. I’ve got two types of jargon and socialization to break through.

But one of the best things about working with scientists is that they trust expertise and evidence. If you give them evidence to prove your point, they tend to listen.

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Filling the empathy gap: Learning to be clear in belgium

Each year, hundreds of passionate plain-language professionals from all over the world converge on a cool city to share the latest findings and advancements in our field. Vancouver, D.C., Lisbon, Sydney. You get the gist.

This November, a number of Center for Plain Language members and leaders traveled to Antwerp and Brussels for a joint conference hosted by IC Clear and Clarity.

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