Building and sustaining a culture of plain language – Social Security Tribunal of Canada
Since 2018 we have introduced a lot of changes to make our legal process more accessible. Building a culture of plain language was one of them. It cost us very little, but has made a big difference in how ordinary people use our service. In terms of cost versus benefit, it has been a massive bargain.
Center founder wins International Plain Language Achievement Award

As the Center approaches the close of 2017, we celebrate a prestigious award received recently by our founder and former Chair, Annetta Cheek. The Center’s international counterpart, Plain Language Association International (PLAIN), awarded Annetta the Christine Mowat Plain Language Achievement Award in September at its conference in Graz, Austria. The award honors a “significant contribution to advancing plain language at the local, regional, national, or international levels.”