As senior manager, Content Creation for Member & Provider Communications at Blue Cross Blue Shield of Massachusetts, Amy is a tireless plain language editor and advocate. Working in collaboration with key communicators across the company, she has developed plain language training and a Keep it Simple with plain language campaign for Blue Cross employees.
Amy brings a wealth of experience in health insurance, educational publishing, e-commerce, marketing, and communications. She has a Bachelor of Arts in English Literature from Wheaton College in Norton, Massachusetts.