2017 ClearMark Winners

The ClearMark awards recognize the best plain language communication written for consumers. 2017 categories include:

Grand ClearMark Winners

Grand ClearMark Award Winner – English

Consumer Financial Protection Bureau & Social Security Administration – Planning for Retirement

CFPB Winner

Grand ClearMark Award Winner – Spanish

Center for Health Literacy, University of Arkansas for Medical Sciences – How to Talk to Your Doctor HANDbook

Handbook image

Category Winners and Finalists

Category: Original Documents

Original Documents – Long

Winner: InJoy Health Education – Understanding Your Newborn Guide

Finalists

  • MAXIMUS Center for Health Literacy – Quick Guide to Health Insurance
  • catchfire – 2016 Health & Wellness Calendar
  • CommunicateHealth, Inc. – Understanding PTSD and PTSD Treatment Booklet
  • ThoughtForm, Inc – Philips Respironics CPAP Remote Setup Welcome Kits
  • The Haykel Group, LLC – Quick-Start Guide to Good Health

Original Documents – Short

Winner: March of Dimes – How long should I wait before getting pregnant again?

Finalists

  • catchfire – What’s Next Insert
  • IQ Solutions – Happiest Time poster
  • Health Literacy Media – Truman Medical Center Crisis Plan
  • The National Center for Environmental Health and Agency for Toxic Substances and Disease Registry – Radiation Thermometer
  • Partners & Simons – Blue Cross and Blue Shield Appropriate Site of Service Quick Reference Guide
  • Center for Motor Vehicle Safety, National Institute for Occupational Safety and Health, Centers for Disease Control and Prevention – Keep Workers Safe on the Road
  • U.S. Centers for Disease Control and Prevention – Advanced Molecular Detection (AMD) Scientific Superheroes

Category: Before/After Documents

Before/After Documents – Long

Winner: Consumer Financial Protection Bureau – Behind on Bills? Start With One Step

Finalists

  • Partners & Simons – Blue Cross and Blue Shield Service Benefit Plan Summary Book
  • Health Literacy Media – Baylor Rehabilitation Stroke Education: Your prescription for education and empowerment
  • Fannie Mae and Freddie Mac – Interactive Uniform Residential Loan Application (URLA)
  • Anthem, Inc. – 2016 Letter Transformation Project

Before/After – Short

Winner: Minnesota Department of Natural Resources – State Park Back-of-map Redesign

Finalists

  • Blue Cross and Blue Shield of Louisiana – Information Technology Service Notifications
  • Minnesota Department of Natural Resources – State Park Rules Sign
  • Anthem, Inc. – Anthem Indiana Medicaid Member Website
  • Anthem, Inc. – Find a Doctor

Category: Websites

Websites – Long

Winner: CLEO (Community Legal Education Ontario/Education Juridique Communautaire Ontario) – Steps in a Family Law Case

Finalists

  • Immigration Advocates Network – Immi.org
  • AARP – AARP Academy Work & Jobs Website

Websites – Short

Winner: Consumer Financial Protection Bureau & Social Security Administration – Planning for Retirement

Finalists

  • CommunicateHealth – Radon Toolkit for Public Health Professionals
  • U.S. Citizenship and Immigration Services – Naturalization Eligibility Tool
  • The National Center for Environmental Health and Agency for Toxic Substances and Disease Registry – SoilSHOP (Soil Screening, Health, Outreach and Partners)

Category: Multimedia

Multimedia – Long

Winner: Emmi  – Health Insurance: What You Need to Know Emmi Program

Finalists

  • Anthem, Inc. – Anthem Medicare Advantage 2017 e-Welcome Kit
  • InJoy Health Education – Breastfeeding: The First Few Weeks
  • Anthem, Inc. – Healthie Selfie Challenge

Multimedia – Short

Winner: AARP – AARP Livable Communities Weekly e-Newsletter

Finalists

  • Cigna – Cigna: Your ACA Roadmap
  • Anthem, Inc. – Inside My Plan Medicare e-Newsletter

Category: Spanish

Winner: University of Arkansas for Medical Sciences Center for Health Literacy – How to Talk to Your Doctor HANDbook (Spanish)

Finalists

  • Emmi – La nutrición para toda la familia
  • March of Dimes – ¿Cuanto tiempo debo esperar antes de quedar embarazada otra vez?