This year’s Federal Report Card yielded surprising results for several agencies. The Center looked at a Frequently Asked Questions (FAQ) page and a data infographic, assigning a separate grade for each. The FAQ pages earned each agency its Writing and Information Design grade. Last year we graded a sampling of forms and instructions from each agency.
Federal Plain Language Report Card
This year the Center is taking a slightly different direction with our annual assessment of government writing: We are grading forms. Or should I say “We are grading Forms!!”—yes, this is exciting! (I don’t imagine, however, that all of the government agencies are as excited about this direction as we are at the Center).