When it comes to plain language, every subject matter expert has an opinion. They may worry the methods oversimplify their work and will lower their professional reputation. Or they may feel the word choices are less precise or too general and will cause doubt about their research results.
Written materials
“Say it once and say it well”
Considering a new job in the new year? You are not alone. During fall, workers complete performance reviews and learn how they rate, but many employees are also evaluating their own feelings about the boss, the company, and the future.
If you are updating your resume this holiday season…
Making field testing easier makes a difference
Ensuring that written materials are easy to understand and use often starts with plain language best practices and includes field testing to “test” the content, format, and messages with the intended audience. Developers agree that user-centered design and feedback from intended audiences are critically important to developing clear, understandable, and useable information. However, there are often challenges to soliciting meaningful input from the “right” audience members, specifically, those with low literacy or low health literacy.