A year ago, my fellow employees and I officially launched the Town of Chapel Hill’s Plain Language program with an online center of excellence, a style guide, and an ambitious plan to train as many of our staff as possible in plain language basics.
Plain Language Blog Articles
Adapting to experts
When it comes to plain language, every subject matter expert has an opinion. They may worry the methods oversimplify their work and will lower their professional reputation. Or they may feel the word choices are less precise or too general and will cause doubt about their research results.
“Say it once and say it well”
Considering a new job in the new year? You are not alone. During fall, workers complete performance reviews and learn how they rate, but many employees are also evaluating their own feelings about the boss, the company, and the future.
If you are updating your resume this holiday season…
Building and sustaining a culture of plain language – Food and Drug Administration
Way back in 1998, Vice President Gore signed a memo setting up expectations that information from the Federal government would be easy for the public to understand.
Save time and money: best practices to build and sustain a plain language program
We know that sinking feeling when we read a confusing email or business letter. We scan the wall of words and ask ourselves, ‘why should I care, what does this mean to me, and what am I supposed to do with this information?’
Building and sustaining a culture of plain language – Hennepin County, Minnesota
Making information less complex and more concise How we knew we needed a plain language program In 2010, most of our day-to-day communications with county residents were lengthy, overly complex, and often filled with legal jargon. In addition, each county department had their own style and voice. Surveys of residents showed they were often confused […]