Don’t miss the Access for All conference October event! This conference marks the first time Clarity International, the Center for Plain Language, and Plain Language Association International (PLAIN) have joined together to celebrate clear communication. It is the first virtual plain language conference. Come join us as we discuss how we have and can use […]
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ClearMark Award winners announced at the Access for All virtual conference October 13-15, 2020
Together with our partners, Clarity and Plain International, we are hosting the Access for All: Plain Language is a Civil Right International Conference virtual event October 13-15, 2020. We will announce the winners of our ClearMark Awards during this event. Access for All: Plain Language is a Civil Right, is a conference dedicated to using […]
A brief interview with two Center volunteers: Casey Mank and Grace Foster
Recently, the Center’s Vice Chair, David Lipscomb, talked with two Center volunteers who also happen to be successful entrepreneurs– Casey Mank and Grace Foster. They are the two founders of Bold Type, a writing consulting firm that is prospering in its second year. Armed with masters degrees, experience leading workshops and coaching for Kelloggs, Viacom and the US Army, both Grace and Casey also carve out time to teach at Georgetown University.
Don’t blame your readers for not understanding
Another holiday season has passed, along with the requisite schmoozing at parties. I tend to be more of a listener than a talker. But if I’m asked, I do admit that I’m an editor and a proponent of plain language.
If most of the people you’re trying to communicate with aren’t responding in the way you intended, there’s a good chance that the problem is YOU.
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We’ve all felt the frustration of filling out an online comment card that looks like it was created by someone who had never seen the website you want to comment on in the first place. “Have a Comment?” the site asks enthusiastically. You click on the digital Comment Card link. The page opens, and you scan for the options that most closely match your feedback. It’s not there.