Early this summer, TIME.com asked the Center for Plain Language to evaluate some online privacy notices, using the types of assessment we use for our ClearMark awards and our Federal Plain Language Report Card. I took the lead on the project and learned some great lessons along the way. TIME.com published the article in August.Continue reading the article Privacy notices: Some takeaways from the TIME.com article
When you search for something on the web, do you search for clinical terms and technology? Or do you think about a problem you need solved?
If you’re like most people, you think about your problems in plain language.
You’re more likely to search for “Do I have poison ivy?” than “Have I suffered exposure to toxicodendron radicans?”
That’s why it’s important to keep natural, everyday questions in mind when you’re creating content for the web.Continue reading the article Optimizing your web content for plain language
Yes! About 20% of Americans – some 60 million people – have a disability, according to the Centers for Disease Control and Prevention (CDC). The largest and fastest growing type of disability is visual. Think baby boomers moving from spectacles to screen readers, and living longer than ever before…
Making your website accessible opens it up to more people, and for many of us, it is required by law. Section 508 of the Rehabilitation Act (508 for short) says that any agency that gets money from the federal government must make its site and its downloadable PDFs accessible.Continue reading the article Should I make my website accessible to people with disabilities?
Over the past few years, I’ve been writing a book about ethics and plain language. I was invited to reflect here on what I’ve learned, and I’m happy to share six of the most important lessons that stand out for me.Continue reading the article Plain Language: It’s not only about words
The Federal Report Card process for 2015 is underway! Agencies are preparing their submissions for the Center’s review. This relatively new service by the Center (since 2012) continues to evolve, and this year we are making a couple of changes to the process.
First, we are reviewing two types of documents, one selected by the Center and the other selected by the agency:Continue reading the article Rolling with Report Cards