Emotional Responses to Financial Information

Posted on Nov 12, 2014

According to the recent Edelman Trust Barometer (2013 Annual Global Study: Financial Services Industry Findings), U.S. trust in financial institutions is at a low of 46%. In other words, 54% of Americans do not trust financial institutions. Much of that mistrust is likely a result of the financial, worldwide crisis of the past seven years. …

The man in the middle: How to make it all the way up the chain

Posted on Oct 8, 2014

Getting an organization to start using plain language shouldn’t be all that hard, should it?

Simply get the folks at the top to buy-in, train all the writers, and after a bit of learning curve, all new and revised documents should start to be clear and concise.


Well, maybe not.

Seems one critical piece is missing in that rosy scenario – the reviewers.

The Source of Bad Writing

Posted on Sep 30, 2014
The Source of Bad Writing

Author – Steven Pinker
[Reprinted from the Wall Street Journal with the author’s permission]

Why is so much writing so bad? Why is it so hard to understand a government form, or an academic article or the instructions for setting up a wireless home network?

The most popular explanation is that opaque prose is a deliberate choice. Bureaucrats insist on gibberish to cover their anatomy.

Hill Visit

Posted on Sep 17, 2014
Hill Visit

I’ve visited Washington D.C. several times in my life, but my most recent trip felt the most rewarding. As an intern for the Center for Plain Language, I’ve learned quite a bit about what plain language is, and why it’s important. The Center has been fighting for plain language in our government for years, an effort that culminated in the passing of the Plain Writing Act of 2010. Now, the Center is supporting a bill that Representative Braley introduced to the House of Representatives, the Plain Regulations Act of 2013.

Plain language classes at Texas state agency welcomed by employees

Posted on Sep 3, 2014
Plain language classes at Texas state agency welcomed by employees

I’ve been a journalist and a writing instructor all my career, so I’m familiar with the need to write clearly. But I didn’t hear about Plain Language as a movement until early last year, when I began working as a technical writer for the Texas Department of Assistive and Rehabilitative Services, an agency that provides services for people who have disabilities. Shortly after starting my job, I took a class in plain language offered by our Center for Learning Management. That was the first time I realized that clear writing is a political issue…