ClearMarks – This is how we recognize the best English and Spanish plain language content. With the ClearMark Awards, the Center sets a high standard for clarity and simplicity in the materials created by North American companies, governments and organizations. WTF Awards -The WTF Awards draw attention to “Work That Failed” to communicate clearly. […]
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Start your year off right – with new goals and commitments to make communication clearer. Here’s resolution #5: “Write less, get read more. The stats are clear. People are busy. We all want info as quickly and as clear as possible.”
The grades say it is…mostly.
As we do every year, the Center reviewed agencies’ plain language programs and some writing samples for the annual Federal Report Card, released today, November 17. Representative Dave Loebsack announced the results.
I recently watched a video where a patient defined “hypertension” as “when you’re not able to sit still.” It made me sad—and reminded me (again) why plain language, or clear communication, truly matters.
Since our founding in 1975, Healthwise has been committed to producing health information that people can understand. That was years before plain language became a discipline, a movement even, and the worthy focus of conferences, organizations and workshops. Now there’s a new book on the topic, Plain Language and Ethical Action, by Boise State University technical communications professor Russell Willerton.
Early this summer, TIME.com asked the Center for Plain Language to evaluate some online privacy notices, using the types of assessment we use for our ClearMark awards and our Federal Plain Language Report Card. I took the lead on the project and learned some great lessons along the way. TIME.com published the article in August.
Over the past few years, I’ve been writing a book about ethics and plain language. I was invited to reflect here on what I’ve learned, and I’m happy to share six of the most important lessons that stand out for me.