Urgent Help Pages In 2020, we are re-grading the “urgent help” pages we had graded in 2019. When we selected these pages last year, we identified an agency-specific topic people would most likely search for when in need. We googled a phrase users would likely use (For the Department of Homeland Security, we searched, […]
Search Results for: report card
A Plain Language Veteran Puts Her Expertise on Trial
An interview with Deborah Bosley
Deborah Bosley is owner and principal of The Plain Language Group and professor emeritus of technical communication at UNC Charlotte. For two decades she has helped organizations create written information that exceeds compliance standards and is easy for people to understand and use. A former board member of the Center for Plain Language, Deborah agreed to sit down for an interview about her career and a recent court case.
Financial Literacy Month – The role of plain language in explaining financial concepts
For something that is so vitally important to all of us, money matters can be awfully hard to understand. Talk about stocks, inflation and other financial matters can seem like another language even if it’s all written in English. In order to empower people to take more control over their personal finances, implementing Plain Language in both private and public sector communications is essential.
April is “Financial Literacy Month.” Financial decisions – such as applying for a credit card, choosing a small business loan, or switching banks – cannot be made lightly.
Tweet this: Simple and short
I admit it. I’m a Twitter junkie.
Am. Hooked.
That little blue bird links me to world news, business trends, entertainment, and my political and social interests. The key value of Twitter is its limited character count. It forces writers to be direct.
2015
Grand ClearMark Winners Category Winners and Finalists Category: Original Documents Private Companies Winner: Health Care Service Corporation – Health Insurance Buyer’s Guide Finalists Beacon Health Options – Gender Dysphoria Content on Achieve Solutions UnitedHealthcare Medicare & Retirement – UnitedHealthcare 2015 Medicare Advantage Enrollment Guide Anthem, Inc. – Amerigroup GA Families 360 Member Newsletter IQ Solutions […]
Financial Product Legalese – It’s on you
The Center for Plain Language had this to say about the legal fine print that overran one advertisement for an investment product: “Once again a financial institution that expects me to trust them with my money makes it impossible for me to know what they are going to do with my money.”
The Center had singled out a Charles Schwab & Co. ad for a Wondermark “award” for unintelligible writing.