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Who and what we graded in 2018 We evaluated 23 Executive Branch agencies, including all 15 cabinet-level departments, in terms of both writing and organizational compliance with the Plain Writing Act. This is the first time since 2015 we have evaluated organizational compliance (which covers internal staffing, communication, and training and which we had stopped […]

Documents graded This year, we made Frequently Asked Questions (FAQ) pages and data infographics the focus of the review. CPoint Consulting oversaw the analysis and prepared the results. We asked each department to submit one FAQ page and one infographic. Dr. Chip Crane, the Center’s lead for the Federal Report Card, held a webinar with […]

Documents graded This year, we made Frequently Asked Questions (FAQ) pages and data infographics the focus of the review. CPoint Consulting oversaw the analysis and prepared the results. We asked each department to submit one FAQ page and one infographic. Dr. Chip Crane, the Center’s lead for the Federal Report Card, held a webinar with […]

In 2015, we evaluated how effectively the U.S. federal government complied with the Plain Writing Act of 2010. We graded the web content of federal departments on two distinct criteria: Compliance Writing and Information Design Submissions Twenty-three federal departments submitted documents and webpages for review. We asked each department’s plain language representative to: Report information […]

Social Security gets an A+, State gets a C- on Federal Plain Language Report Card Center for Plain Language issues grades to government agencies WASHINGTON, DC, November 17, 2015— The Center for Plain Language issued its annual Federal Plain Language Report Card today grading government agencies on how well they communicate with the nation’s taxpayers. […]