Who and what we graded in 2018 We evaluated 23 Executive Branch agencies, including all 15 cabinet-level departments, in terms of both writing and organizational compliance with the Plain Writing Act. This is the first time since 2015 we have evaluated organizational compliance (which covers internal staffing, communication, and training and which we had stopped […]
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2017 Report Card
Documents graded This year, we made Frequently Asked Questions (FAQ) pages and data infographics the focus of the review. CPoint Consulting oversaw the analysis and prepared the results. We asked each department to submit one FAQ page and one infographic. Dr. Chip Crane, the Center’s lead for the Federal Report Card, held a webinar with […]
2017 Report Card
Documents graded This year, we made Frequently Asked Questions (FAQ) pages and data infographics the focus of the review. CPoint Consulting oversaw the analysis and prepared the results. We asked each department to submit one FAQ page and one infographic. Dr. Chip Crane, the Center’s lead for the Federal Report Card, held a webinar with […]
This year’s Federal Report Card: Why did the grades drop?
This year’s Federal Report Card yielded surprising results for several agencies. The Center looked at a Frequently Asked Questions (FAQ) page and a data infographic, assigning a separate grade for each. The FAQ pages earned each agency its Writing and Information Design grade. Last year we graded a sampling of forms and instructions from each agency.
2015 Report Card
In 2015, we evaluated how effectively the U.S. federal government complied with the Plain Writing Act of 2010. We graded the web content of federal departments on two distinct criteria: Compliance Writing and Information Design Submissions Twenty-three federal departments submitted documents and webpages for review. We asked each department’s plain language representative to: Report information […]
2015 Report Card
Social Security gets an A+, State gets a C- on Federal Plain Language Report Card Center for Plain Language issues grades to government agencies WASHINGTON, DC, November 17, 2015— The Center for Plain Language issued its annual Federal Plain Language Report Card today grading government agencies on how well they communicate with the nation’s taxpayers. […]